What is a quality of earnings report?
If you're selling your company, the term "QoE" is going to come up, and it tends to land at the exact moment a deal feels real. Here's what a quality of earnings report actually is, how it's different from an audit, what it digs into, and why getting your own done before you go to market can make the whole sale smoother.
What a QoE report is
A quality of earnings report is an independent look at how real and how durable a company's profit is. An accounting firm takes the reported numbers apart, removes anything that's one-time or has nothing to do with running the business, and rebuilds a clean picture of what the company actually earns on a normal year. The output is a figure a buyer can trust enough to base an offer on.
The phrase that matters here is "quality." Two businesses can show the same profit on paper and have wildly different earnings quality. One earns it from steady, recurring customers and conservative bookkeeping. The other props up a good year with a single large contract that won't repeat, plus a few accounting choices that flatter the bottom line. A QoE exists to tell those two stories apart.
Who commissions one
Most of the time, the buyer orders the QoE. It's a core piece of their diligence: before they wire money, they hire an accounting firm to verify the seller's numbers hold up. That's the buy-side QoE, and it usually happens after a letter of intent is signed, while the buyer has exclusivity.
But sellers can commission one too, before they ever go to market. That's a sell-side QoE, and for a lot of owners it's the smarter move. You get the same hard look at your books, except you get it first, on your own timeline, with time to fix what it finds. More on why that matters below.
How a QoE differs from an audit
This is the part most owners get tangled up in, so it's worth being clear. An audit and a QoE are not the same thing, and a clean audit does not stand in for a QoE.
An audit answers a compliance question: are these financial statements presented fairly under accounting standards? It looks backward, it's bound by formal rules, and it produces an opinion. A QoE answers a deal question: can a buyer rely on this profit going forward, and what's the right number to underwrite? It looks ahead, it's built around the transaction, and it goes places an audit doesn't bother to go, like the validity of each owner add-back or the risk hiding in one giant customer.
| Audit | Quality of Earnings | |
|---|---|---|
| Core question | Are the statements fairly presented? | Is the profit durable and reliable? |
| Orientation | Backward-looking | Forward-looking |
| Driven by | Accounting standards | The deal |
| Typical focus | Compliance, fair presentation | Add-backs, revenue quality, working capital |
Plenty of profitable small and mid-sized businesses have never been audited at all, and they still sell. The QoE is what closes that gap for a buyer.
What a QoE examines
The work goes well past confirming the numbers add up. A typical report digs into several areas:
- Normalized, adjusted EBITDA. The headline output. The firm starts from reported earnings and rebuilds them as they'd look under normal ownership, stripping out one-time costs, non-operating items, and anything distorting a true run-rate. For owner-run businesses this connects closely to seller's discretionary earnings, since a lot of the adjustment work is about separating the owner's economics from the company's.
- Add-back validation. Sellers add back personal and one-time expenses to lift the earnings number, and that's fair game, but every add-back has to survive scrutiny. The QoE tests each one. A defensible add-back stays in. A wishful one gets cut, and so does the value built on top of it.
- Revenue quality. Where does the money come from, and will it keep coming? The report looks at customer concentration, recurring versus one-off revenue, churn, contract terms, and how revenue is recognized. Earnings built on a stable, diversified base score far better than the same profit resting on one customer or one big project.
- Working capital. How much cash the business needs to keep running matters a great deal, because the buyer typically has to deliver a normal level of working capital at close. The QoE studies the seasonal swings and sets a baseline, which often becomes a negotiated term in the deal.
The product of all this isn't a single number. It's a clear picture of how the business earns, where the soft spots are, and what a buyer should and shouldn't count on.
Why a sell-side QoE can speed a deal and protect your price
Here's the case for getting your own QoE before buyers show up.
First, you find problems on your terms. There's almost always something in the books that needs explaining: a strange period, an add-back that's softer than you thought, a customer who's a bigger share of revenue than felt true. Discovering that yourself, with months to clean it up or build a clear explanation, beats having a buyer surface it mid-diligence. When a buyer finds the surprise, it costs you twice: once on price, once on trust.
Second, it defends your number. When your adjusted EBITDA and your add-backs are backed by independent analysis, they're much harder to argue down. You're not asking the buyer to take your word for the multiple. You're handing them work product that supports it. That changes the negotiation.
Third, it tends to move things faster. A buyer still runs their own diligence, but when much of the groundwork is already done and well organized, their review goes quicker and snags less. Deals that drag are deals that die, so pace protects you.
It isn't free, and it isn't always the right call. On a smaller deal with clean books, the cost may not pencil out. This is exactly the kind of trade-off an M&A advisor helps you weigh, alongside who the likely buyers are. Roll-ups and private equity tend to expect rigorous diligence, while an individual buyer or search fund may run a lighter process.
Rough timing
A focused QoE on a lower-middle-market company usually runs a few weeks once the data room is ready and the accounting firm has what it needs. Messy books or slow document delivery stretch that out. As an indicative range, plan on a few weeks of active work, not days, and not many months.
Timing also depends on which kind you're doing. A buy-side QoE happens after a letter of intent, during exclusivity. A sell-side QoE happens before you go to market, so the findings are in hand when the first serious buyer arrives. Either way, the cleaner your financials going in, the shorter the whole thing runs. That's one more reason to tighten up your books and your add-backs well before you decide to sell.
Where this fits in a sale
A QoE is one piece of a larger process. It sits alongside your valuation, your marketing materials, and the negotiation, and it carries real weight once a deal gets serious. If you're early and mapping out the whole path, start with the broader guide to selling your business, then get an independent read on your numbers with a free, confidential indicative valuation.
And when it's time to find an advisor who'll run the process the right way, including handling QoE and diligence, that's where we come in.
Quality of earnings FAQ
What is a quality of earnings (QoE) report?
It's an analysis of how durable and reliable a company's profit actually is. The firm takes reported earnings, strips out anything one-time or non-operating, validates the owner add-backs, and rebuilds a normalized EBITDA a buyer can underwrite. It also looks at where revenue comes from, how predictable it is, and how working capital moves through the year. The goal isn't to confirm the numbers tie to the tax return. It's to tell a buyer whether the earnings will hold up after closing.
How is a QoE different from an audit?
An audit gives an opinion on whether financial statements are fairly presented under accounting standards. It's backward-looking and compliance-focused. A QoE is forward-looking and deal-focused: it cares about whether profit is sustainable and what a buyer should rely on, so it digs into add-backs, customer concentration, margin trends, and working capital in ways an audit usually doesn't. A clean audit doesn't replace a QoE in most deals.
Who pays for a quality of earnings report?
Usually the buyer, as part of diligence, hiring an accounting firm to vet the seller's numbers before closing. But sellers can commission their own, a sell-side QoE, before going to market. A sell-side report lets you find and fix problems early, support your asking price with independent analysis, and move faster once a buyer is at the table.
Does a sell-side QoE actually help the seller?
Often, yes, especially in the lower middle market. It surfaces issues you'd rather catch on your own terms than have a buyer discover mid-diligence. It backs your add-backs and adjusted EBITDA with independent work, which makes the number harder to chip away at. And because the groundwork is already done, the buyer's own review tends to move faster. Whether it pays off depends on deal size and how clean your books already are, so talk it through with your advisor.
How long does a QoE take and when should it happen?
A focused QoE on a lower-middle-market company commonly takes a few weeks once the data room is ready, longer if the books are messy. A buy-side QoE happens after a letter of intent, during exclusivity. A sell-side QoE happens before you go to market, so findings are in hand when buyers show up. Indicative timing only. Your advisor and the accounting firm will scope it to your situation.
Get an advisor who handles the QoE for you.
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Tania leads ProCloser's network of vetted M&A advisory firms and works with business owners every week on valuation, diligence readiness, and getting matched to the right advisor to sell. Get matched free.